Leadership Skills: the Good, the Bad, and the Ugly

In the final segment of his series on Professional Development, Steve Jacobs discusses topics around Leadership...the Good, the Bad, and the Ugly.  A great leader can accomplish great things and there is nothing better than being with them on the journey.  A poor leader trips over their own ego, gets in their own way, and people hate working with them.  Let's get a better understanding of what qualities make a great leader and how you can develop them, so all of you can avoid becoming "that guy".

• Objective

  • Compare and contract the differrence between leadership and management.
  • List 5 ways to build trust steadily and identify the fastest way to build trust.
  • Differentiate between leadership styles.
  • Explain how to avoid conflict and come to positive solutions in high-stakes conversations so you can be effective in your personal and professional life.
  • List the 3 most crucial principles that contribute to the success of crucial conversations.
  • Identify the four steps you can take to really listen to someone, summarized in the acronym AMPP.

• Topics

  • Leadership vs management, Crucial Conversations, Delegation, Trust Building, Movitation, Conflict Resolution
  • Different leadership styles and when to use each one
  • Difference between strategy and tactics and when to deploy each

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