What are Best Practices in Professional Communications?

Mastering Professional Communication

When new grads enter the workforce, they quickly realize just how many different forms of communication are used. High schools and universities don’t prepare you for ANY of this, and nearly every young professional puts their foot in their mouth as a result. Sometimes it can hurt your reputation or cost you money when brought up in annual reviews.

We don’t want you to have to deal with all of that!

To help new grads avoid this, Epee asked Dr. Teresa Whitney to explain the different forms of professional communications, and help you run meetings people actually want to attend! She will also arm you with best practices and warn you about what can get you into trouble.

Agenda & Introduction

1
Agenda & Introduction
4:44

Dr. Whitney introduces the topics of discussion and her background in Psychology.

Meeting Basics

1
Do’s & Don’ts of Attending in Person
5:46

When you’re attending an in-person meeting, these are the things you should do - and also the things you should avoid.

2
Do’s & Don’ts of Attending Virtually
6:03

Here’s what to keep in mind when attending virtual meetings.

Running Meetings

1
Why Agendas Are Important
12:20

Dr. Whitney discusses the importance of agendas for large meetings as well as smaller team meetings.

2
Agenda Format Examples
1:37

Learn the importance of agendas firsthand with real examples of agenda formats.

3
Best Practices
8:07

From running meetings to minutes and follow-up action, understand best practices for meetings.

4
Know Your Audience
2:37

When you know who your audience is, you’ll know the level of information you need to provide for a meeting.

Emailing Basics

1
Emailing Do’s
4:43

Here are the things you should definitely be doing when it comes to email communication.

2
Emailing Don’ts
5:39

What should you avoid when communicating via email? Find out in this lesson.

3
Best Practices & Closing
1:14

Dr. Whitney leaves you with some emailing best practices.

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Enrolled: 8 students
Duration: 52:50
Lectures: 10
Level: Beginner

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